Delivery

We offer FREE SHIPPING on orders on or over $150, to a single delivery address.

For orders under $150, delivery costs vary by region:

- North Island Delivery: $8.50 

- South Island Delivery: $10.00 

- Rural or Saturday Delivery: $10.00 (additional)

Delivery Time Frames:

We use a very reputable courier company. The following are the usual time frames for the delivery service:

- NORTH ISLAND: 1-2 working days from the day of dispatch. 

- SOUTH ISLAND: 2-3 working days from the day of dispatch. 

- RURAL DELIVERY: an additional 2-3 working days extra, there is also an extra charge for rural delivery. 

- WEEKEND DELIVERY: Standard deliveries are not made at the weekend so orders received after 6pm Thursday or throughout the weekend will be picked up for delivery on the next working day. However, if your order is particularly urgent or your require weekend delivery, please contact us to discuss what is possible.

- Please be aware that on the odd occasion there are courier delays that are outside our control, if you are concerned about your delivery please get in touch with us as soon as possible.

Delivery Details:

- Unfortunately we are not able to guarantee that the delivery notes in your order instructions (i.e. over the fence, behind the house and in the rabbit hutch) will be followed by the courier company, but we will always be sure to pass these details onto the courier. 

- Please note that we are unable to deliver to PO or Private Boxes and we don’t take responsibility for incorrectly supplied addresses, or non delivery due to addresses without access, or safe access points. Please ensure you correctly enter your delivery address and the address is able to be accessed by our courier. 

Pick-Ups:

- Sorry, we do not allow pick ups as we are an online business only. If you are wanting to make a bulk order (3+ gift boxes), please get in touch as we can arrange special delivery for you.

Returns:

- Please choose carefully, we do accept returns due to a change of mind.